Terms & Conditions

By executing a Master Services Agreement (MSA), Workspace License Agreement, digital reservation order, or by entering and utilizing any premises owned, leased, or operated by Vesta Work Spaces Pvt Ltd(hereinafter referred to as "Vesta Workspaces", "Licensor", "we", or "us"), the Member, Corporate Client, or Guest (hereinafter referred to as "Licensee", "Member", or "you") agrees to be unconditionally bound by these Terms and Conditions.

To be eligible for membership, the contracting entity must be a duly registered corporation, partnership, proprietorship, or an individual aged 18 years or older possessing full legal capacity to enter into binding contracts under the Indian Contract Act, 1872.

Vesta Workspaces offers tailored workplace configurations suited to businesses at varying operational scales:

• Dedicated Desks: Allocated ergonomic workstation seats located in shared executive open-plan layouts with lockable pedestals.
• Private Cabins: Fully enclosed, acoustic-insulated private cabins designed for teams of 2 to 50+ members, featuring dedicated keycard entry.
• Custom Enterprise Suites: Built-to-suit private floors or wings for enterprise GCCs and multinational corporations with bespoke branding, dedicated server rooms, executive cabins, and private pantry facilities.
• Virtual Offices: Prestigious commercial business registration address, mail and courier handling, and NOC documentation for GST/MCA compliance.
• Meeting & Event Spaces: On-demand conference rooms equipped with 4K interactive displays, video conferencing audio arrays, and presentation whiteboards.

Center operational hours and access credentials vary according to contracted membership category:

• 24/7/365 Access: Dedicated Cabin and Enterprise Suite members enjoy uninterrupted round-the-clock access via biometric or RFID card authentication.
• Reception & Front Desk Hours: Community management, concierge, and physical mail intake operate from Monday through Saturday, 8:30 AM to 8:00 PM IST (excluding national holidays).
• Keycard Accountability: Access badges are issued exclusively for individual member use. Lending, cloning, or transferring keycards to non-members is strictly prohibited and constitutes grounds for immediate suspension. Replacement for lost keycards incurs a nominal charge of ₹500 + GST.
• Visitor & Guest Policy: All visitors must register at the reception with a valid photo ID and phone number. Guests may meet with members in lounges or reserved meeting rooms for up to 2 hours per visit without additional seating fees.

All commercial transactions between the Member and Vesta Workspaces are subject to the following billing guidelines:

• Monthly Invoicing: License fees are invoiced in advance on the 25th of the preceding month, due and payable by the 1st day of the billing month.
• Taxes: All quoted license fees are exclusive of statutory Goods and Services Tax (GST at 18%), which will be billed in accordance with prevailing Indian tax laws. Valid GSTIN numbers must be furnished at the time of onboarding.
• Late Fees & Interest: Payments received after the due date will attract an interest charge of 1.5% per month (or 18% per annum) calculated on a daily pro-rata basis until settled.
• Interest-Free Security Deposit: An interest-free refundable security deposit (equivalent to 2 to 3 months of contracted license fee) must be deposited prior to key handover. The deposit is refunded within 30 days of lease expiration, following final meter settlement and key return.

To maintain a collaborative, productive, and safe corporate environment, all members agree to abide by our standards of business conduct:

• Professional Decorum: Treat fellow members, service staff, and guests with mutual dignity and respect. Zero tolerance for harassment, discrimination, or abusive conduct.
• Noise Management: Maintain moderate voice levels in shared open zones. Extended phone calls and video conferences must be taken in soundproof phone booths or booked meeting rooms.
• Prohibited Activities: No retail counter trading, manufacturing, hazardous chemical storage, gambling, political assembly, or any activity in violation of Indian municipal, state, or federal laws.
• Substance Policy: Smoking, vaping, and consumption of illicit substances are strictly banned within the building perimeters. Alcohol consumption is prohibited except during pre-authorized corporate social events.

Vesta Workspaces provides redundant enterprise leased-line internet connectivity with a targeted 99.9% uptime SLA:

• Acceptable Bandwidth Use: Network bandwidth is shared equitably. Members must not run distributed denial of service attacks, host illicit BitTorrent nodes, execute cryptocurrency mining, or distribute malicious code.
• Private VLANs & Static IPs: Enterprise clients desiring dedicated subnets, static IP addresses, or dedicated 1:1 leased line bandwidth may request custom IT provisioning subject to commercial quotes.
• Maintenance Windows: Routine network firmware updates and core infrastructure testing are scheduled during non-peak windows (between 11:00 PM and 5:00 AM IST) with 48-hour prior electronic notification.

Members subscribing to Virtual Office plans for Company Incorporation (ROC / MCA) or GST Registration agree to the following mandatory stipulations:

• Mandatory KYC Verification: The client must submit valid corporate registration documents, PAN, Director KYC (Aadhaar/Passport), and signed indemnity forms prior to the issuance of No Objection Certificates (NOC).
• Post-Termination Address Modification: Upon expiration or termination of a virtual office plan, the member is contractually obligated to modify their registered ROC/GST address within 30 days and provide proof of official deregistration.
• Regulatory Scrutiny: Vesta Workspaces reserves the right to notify GST/ROC authorities if an entity abandons membership while continuing to falsely represent the address as their principal place of business.

Operating within a vibrant ecosystem of tech innovators, startups, and enterprises requires rigorous mutual protection:

• Confidentiality: Members must not disclose, record, or exploit any confidential commercial or technical information inadvertently overheard or observed regarding fellow community members.
• Intellectual Property: Vesta Workspaces claims zero ownership or intellectual property rights over any software, designs, data, or products conceived or developed by members while using our premises.
• Vesta Trademarks: Members may use the center name and address strictly as their postal/contact location, but may not use Vesta logos, trademarks, or trade names for advertising without prior written consent.

To the fullest extent permissible under Indian law:

• Loss or Theft of Personal Property: Members are solely responsible for securing their laptops, equipment, and personal belongings. Vesta Workspaces is not liable for any lost, stolen, or damaged items within open desks or common areas.
• Consequential Damages: Neither party shall be liable for indirect, punitive, special, or consequential damages, including loss of business profits, data corruption, or business interruption.
• Liability Ceiling: Except in cases of willful misconduct or gross negligence, Vesta Workspaces' aggregate financial liability under any claim shall not exceed the total fees paid by the member during the preceding three (3) months.
• Indemnification: The member agrees to defend, indemnify, and hold harmless Vesta Work Spaces Pvt Ltd, its directors, and staff from any third-party claims arising from the member's illegal actions, negligence, or breach of these terms.

Contractual duration, notice periods, and exit handovers are governed by agreed schedule terms:

• Notice Period: Standard monthly memberships require 30 days prior written notice. Enterprise suites and customized lock-in contracts require notice as stipulated in their specific Master Service Agreement.
• Summary Suspension: Vesta Workspaces reserves the right to immediately suspend access credentials in cases of material breach, non-payment exceeding 15 days, or conduct threatening the safety of occupants.
• Handover Inspection: Private cabins must be returned in the original condition received, reasonable wear and tear excepted. Costs to repair unapproved wall drillings, modifications, or stained carpet fixtures will be deducted from the security deposit.

This agreement shall be interpreted, construed, and enforced in accordance with the laws of the Republic of India.

Any dispute, controversy, or claim arising out of or relating to this agreement shall first be subjected to good-faith negotiation between senior executives of both parties within 15 days of written notice.

If unresolved, disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, seated at Bengaluru, Karnataka, conducted in English by a sole arbitrator mutually agreed upon. The courts situated in Bengaluru, Karnataka, India shall possess exclusive jurisdiction over any legal proceedings.

All legal notices, contractual amendment requests, or operational inquiries must be transmitted in writing to: